Staffing imbalances can lead to many negative outcomes including medication errors, patient dissatisfaction, and staff burnout. Often, there aren’t enough nurses, physicians, and other healthcare providers to fill shifts. Keeping staffing ratios safe has long been an uphill fight in the healthcare sector. Sometimes, they may even have to come to work on a day off to learn the schedule if calling is not an option. Staff members have to call a manager whenever they need to pick up a shift or communicate changes. It’s quite a challenge for medical staff to access schedules. With spreadsheets, your employees need to call a manager every time they want to make changes to their work schedules, and the manager needs to make these changes by hand. Let’s get a bigger picture of what some of these challenges are. Why is scheduling so time-consuming? Health services managers are spending a lot of time building schedules because they face quite a lot of staffing challenges. Some employees say they’ve spent up to 12 hours a week designing schedules. Meanwhile, 8% of employees say they spend four hours on this each week and 9% spend five hours. Research into shift scheduling challenges by TSheets shows that more than half of employees spend at least two hours each week building the shift schedule. Common employee scheduling problems in healthcare But before we go deep into must-have features and the off-the-shelf solutions versus custom development debate, we’ll take a moment to understand what healthcare staff scheduling issues managers regularly encounter. Should you go with an off-the-shelf solution or create a scheduling app from scratch? What features are important in hospital scheduling software ? And what benefits does this type of technology bring to your healthcare business? These are the most crucial questions to answer before you start to use a scheduling system. Employee scheduling software is a big step for your clinic.
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